Williamsburg County currently has a labor force of (16,275) workers, of which more than (1,500) workers ae employed by jobs related to customer service or technical support. Employment in the sector in the county is projected to grow by 33 percent over the five-year period between 2012 and 2017. Sykes Enterprises is one of the larger employers in Williamsburg County and provides customer service to companies including, but not limited to, Dell, American Express and Delta Air Lines.
Williamsburg Technical College ranked 19th amongst nations best community college (2013-Washington Monthly College Guide and Ranking) offers Associate and Associate of Science degrees for students intending to transfer to a four-year university program. The college also offers Associate of Applied Science and Certificate programs in area that may provide workers with skills needed for customer service and technical support positions such asAdministrative Office Technology, Administrative Support, General Business, Small Business Management, and Wording Processing. Williamsburg Technical College also works with new and expanding industries to train workers and can provide customized training to meet the needs of specific industries. Training is generally conducted at the company location where the trainee is employed and may consist of both classroom and on-the-job training.
More than 19 percent of the population (25 years and older) in Williamsburg County holds an associate degree or higher. Of those, 6.4 percent hold an associate degree, 7.1 percent hold a Bachelor’s degree and nearly 6 percent hold a graduate degree.
The Williamsburg Regional Airport has a 5,000 foot asphalt runway that can accommodate corporate jets and private planes. Commercial air service is available through the Florence Regional Airport (40 miles), the Charleston International Airport (75 miles), and Myrtle Beach International Airport (75 miles). Williamsburg County is located within 30 miles of Interstate 95, and within 55 miles of both Interstate 20 and Interstate 26. Other major highways intersecting Williamsburg County include United States Highways 52 and 521 as well as South Carolina state highways 261, 377 and 527.
With the presence of Farmer’s Telephone Cooperative, Santee Electric Cooperative and Duke Energy Williamsburg County also has telecommunications infrastructure, including broadband access, needed to support a customer service center operation.
South Carolina is a right-to-work state, has a supportive business environment, and offers a number of competitive incentives to eligible companies.